Flex IT Support
Our Flex IT Support service delivers reactive support for your servers, network and PCs on a block payment basis. This service is designed to allow you to maintain all of your IT support decisions. Flex IT Support is ideal for small companies wanting to closely monitor their spending, or for larger businesses wanting a back up to their in-house IT department.
Managed IT Support (Platinum Pro and Platinum Pro +)
NLITS’s Managed IT Support Service is an all-inclusive, proactive IT support service for all aspects of your IT systems, including servers, PCs, mobile devices and much more. Features such as scheduled monthly health checks on all of your systems, automated patch management, comprehensive system documentation and reporting give you complete peace of mind for an affordable fixed monthly fee.
The Plans Feature: |
Pay-as-you-go |
Flex IT Support |
Platinum Pro |
Platinum Pro + |
| Service Desk Support 8:30am-6:30pm Mon-Fri |  |
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| Extended Service Support Hours |  |
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| Unlimited Remote Support | |
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| Server Support | |
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| PC (Window/Mac) | |
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| Network Support | |
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| On-Site at Reduced Rate | |
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| Unlimited On-Site Reactive Support | |
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| Emergency Call Option | |
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| 8-Hour Response On-Site | |
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| 4-Hour Response On-Site | |
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| Direct Access to Helpdesk | |
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| Advanced Proactive Checks and Maintenance | |
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| Up to 10GB Per Computer Remote Backup | |
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| Free Annual IT Audit | |
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